All parcels from Korteya are shipped from Korea. Shipping cost is calculated from Korea to the destination country.

All orders are typically shipped within 72 hours of business hours in Korea after receiving the order.

If you have not entered all the information required for the shipment, Korteya will contact the customer via email,

Delivery may be held indefinitely if the customer does not respond.

Please note that import duties are not included in the price of the item. These charges are the buyer’s responsibility.

For shipments to Morocco, it is required to obtain Ministry of Health approval for the importation of cosmetics.

Therefore, customer can proceed with customs clearance through hire a separate customs broker or a customs broker designated by DHL.

EMS Standard, Rincos shipping service is not available."

The 13 countries below have a stopover in France, but the delivery is delayed due to a problem with the stopover.

[Dominican Republic, Mozambique, Cabo Verde, Cuba, Albania, Bahrain, Congo, Colombia, Djibouti, Gabon, Panama, Senegal, Mauritius]